Content
This website is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.
Delta Mike Ltd reserves the right to make changes to the content and prices on this site at any time and without notice.
Placing an order with us
Each order placed for products through the site that we accept, results in a separate binding agreement between you and Delta Mike ltd for the supply of those products. Delta Mike Ltd’s acceptance of any order does not occur until the order has been fully processed and is ready for dispatch.
By submitting your order, you acknowledge and agree to adhere to all legal obligations associated with the purchase of the items listed in your order.
We will take payment from you at the checkout. In the unlikely event that the goods are no longer available, we will refund your payment to the account it originated from and advise you that the goods are no longer available.
An order is placed on our website by adding a product to the shopping cart and proceeding through our checkout process, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you can print as a receipt of your order. We will then email you with confirmation that your order has been received.
We reserve the right at our sole discretion to refuse or cancel any orders.
Payment options
- Credit Card
- POLI (Bank Transfer)
We currently accept the following credit cards:
- Visa
- MasterCard
Pricing
All prices listed on www.deltamike.co.nz are subject to change without notice and by default are for New Zealand customers displayed and billed in New Zealand dollars.
Website and Credit Card Security
We want you to have a safe and secure shopping experience online.
Delta Mike Ltd uses the Paystation Payment Gateway for its online credit card transactions. Paystation processes online credit card transactions securely providing a safe and secure online payment service.
- Payments are processed in real-time.
- Paystation have bank grade security. All transaction details are stored in their PCI-DSS compliant data centre.
- Delta Mike Ltd does not have access to your full card number, this credit card payment is secured by Paystation.
You can help to protect your details from unauthorized access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.
For security purposes certain transactions may require proof of identification.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, firearm license details (where required), billing and shipping information.
- Transactional Information: Purchase history, order details, payment information (processed securely via third-party providers).
- Technical Information: IP address, browser type, operating system, pages visited, and time spent on our website (collected via cookies and analytics tools).
- Communication Data: Messages, emails, and other communications you send to us.
How We Use Your Information
We use your information to:
- Process and fulfill orders, including required legal checks for firearm and arms-related purchases.
- Provide customer support and respond to inquiries.
- Send you service communications (e.g., order confirmations, shipping updates).
- Send promotional emails or marketing material (you can opt-out at any time).
- Improve our website, services, and customer experience.
- Comply with legal obligations, including record-keeping under the Arms Act 1983 and related regulations.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Companies that assist us with order fulfillment, payment processing, email communications, and website hosting.
- Regulatory Authorities: When legally required, such as verifying firearm licenses, permits, or responding to lawful requests.
- Couriers and Freight Companies: To deliver your purchases securely.
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be part of the transferred assets.
All third parties we engage must adhere to confidentiality and data protection obligations.
Data Retention
We retain your information only for as long as necessary to:
- Provide the services you requested.
- Comply with legal obligations (including firearms recordkeeping requirements).
- Resolve disputes and enforce our agreements.
You may request deletion of your data where permissible by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand site traffic. You can adjust your browser settings to refuse cookies; however, this may impact the functionality of our site.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Ownership, Delivery and Delivery Charges
When your order leaves our premises, ownership passes to you.
Our freight suppliers in New Zealand are:
For courier parcels – NZ Couriers
For firearms – Aramex or Mainfreight
For Gun Safes and other large items– Mainfreight
North Island – please allow up to 3 working days, plus an extra 2-3 days for rural deliveries.
South Island – please allow up to 2 working days plus an extra 2-3 days for rural deliveries.
Dangerous Goods Ammunition class 1.4s – please allow up to 7 days as these goods are restricted freight. No rural deliveries.
By placing your order, you are accepting that these companies will be responsible for carrying your goods.
Please note for your protection that a signature is required for all deliveries where available. The goods become the recipient’s property and responsibility once they have left our premises.
You will receive an email that confirms that your order has been dispatched.
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. You can track your order by entering the tracking number emailed to you in the dispatch email, into the relevant courier’s website.
Returns & Refunds
Delta Mike Ltd is committed to 100% customer satisfaction!
We know that sometimes it is hard to always choose the perfect product whilst online and that is why we offer a generous exchange and refund process. You can find more information about Returns & Refunds here.
Order Cancellations
Any order cancelled at the purchaser’s request will be subject to a 20% restocking fee. Special order or supplier stock items cannot be cancelled.
Out of Stock items
We work hard to ensure our stock level information is correct and we will not accept your order if we know your selected item is not available. However, should we be unable to fill your order, you will be notified and your credit card refunded.
Backorders/Preorders
A backorder confirms that any product on the backorder that is received by Delta Mike Ltd will be reserved for that backorder. It does not guarantee the supply of any product within a specified timeframe. Any items that are in stock, or come into stock, will be split from the backorder and processed immediately. Unless a backorder is fully paid, the prices of items on a backorder are subject to change. Backorders can be cancelled at any time, with a refund issued minus a 20% cancellation fee—or a non-refundable deposit, if specified. Backorders that are not fully paid within 14 working days of notification of the stock arriving will be cancelled and refunded, less any non-refundable deposit if applicable.
Special Orders
Special orders are items not normally held in stock and are ordered specifically at a customer’s request. As these products are sourced individually, special orders cannot be cancelled or refunded once placed.
Import to Order
Products imported to order—such as Prohibited Firearms, Prohibited Parts, Prohibited Magazines, Restricted Weapons, and Pistol Carbine Conversion Kits—are brought in on behalf of the end user, with Delta Mike Ltd acting solely as the importing agent. Full payment is required before order confirmation. Due to the restricted nature of these items and Delta Mike Ltd’s role as agent only, orders cannot be cancelled once confirmed. If the purchaser chooses not to proceed after confirmation, they will be responsible for nominating an alternative approved recipient for the goods. Estimated delivery dates are based on the best information available at the time and may be subject to change.
Layby Policy
Delta Mike Ltd offers flexible layby options over 4, 8, 12, or 16 weeks. A deposit of 6.25%–25% is required at the time of purchase, depending on the term selected, along with a one-off $10 setup fee. The remaining balance is paid in equal weekly instalments each Wednesday, and all layby arrangements are interest-free.
If a scheduled payment is unsuccessful, you will have 14 days to complete the payment. If payment is not made within this timeframe, the layby may be cancelled.
Under the Fair Trading Act, customers may cancel a layby at any time before taking possession of the goods. Cancellations can be made by contacting us via email, phone, or in person. If you cancel a layby—or if it is cancelled due to missed payments—a cancellation fee will apply to cover the direct costs involved in administering the layby and holding stock aside.
The cancellation fee consists of a $40 handling charge, plus $10 for each week the layby has been active, plus 5% of the order total per week, capped at 40% of the order value. Any amount paid in excess of this cancellation fee will be refunded to you.
All goods remain the property of Delta Mike Ltd until the full purchase price has been paid. Once all payments are completed, your order will be dispatched or made available for collection.
If you require assistance or have any questions regarding our layby process, our team is available to help.
Build to Order
Products that are built to order require a minimum 50% payment before order confirmation. Due to the custom nature of the items being built, the order cannot be cancelled once confirmed. In the event that the purchaser does not want to continue with the order after confirmation, the purchaser will need to find an alternative recipient for which the order can be transferred to. Any estimated delivery date is based on the information available to Delta Mike Ltd at the time.
Intellectual Property
Delta Mike Ltd owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.
Delta Mike Ltd welcomes the use of this site for personal use, non-commercial use, research or study – provided the user acknowledges all copyright and other notices contained in the content.
We advise that you may not copy or display for redistribution to third parties or for commercial purposes, any portion of this site without the express permission of Delta Mike Ltd.
HOLOSUN.CO.NZ is operated by Delta Mike Ltd as the official distributor of Holosun® products in New Zealand. Holosun® and all related trademarks, product names, and logos are the property of Holosun Technologies Inc.
Links
Please note that although this site may have some hyperlinks to other third-party websites, these sites have not been prepared by Delta Mike Ltd and are not under the control of Delta Mike Ltd.
The links are only provided as a convenience, and do not imply that Delta Mike Ltd endorses, checks, or approves of the third-party site. Delta Mike Ltd is not responsible for the privacy principles or content of these third-party sites.
Delta Mike Ltd is not responsible for the availability of any of these links.
Changes to this Agreement
Delta Mike Ltd reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
Disclaimer
While we endeavor to supply accurate information on this site, errors and omissions may occur. Delta Mike Ltd does not accept any liability, direct or indirect, for any loss or damage that may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance to the content on, or accessed, through this site.
Delta Mike Ltd reserves the right to make changes to the content on this site at any time and without notice.
Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
Cashback Rewards
For more information on the cashback system see the Cashback Rewards page.